{"id":5249,"date":"2025-05-12T14:29:39","date_gmt":"2025-05-12T14:29:39","guid":{"rendered":"https:\/\/phonecam.ai\/contacto\/"},"modified":"2025-12-23T16:24:04","modified_gmt":"2025-12-23T16:24:04","slug":"contacto","status":"publish","type":"page","link":"https:\/\/phonecam.ai\/es\/contacto\/","title":{"rendered":"Contacto"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00bb1&#8243; _builder_version=\u00bb4.20.2&#8243; _module_preset=\u00bbdefault\u00bb custom_margin=\u00bb||50px||false|false\u00bb custom_margin_tablet=\u00bb||50px||false|false\u00bb custom_margin_phone=\u00bb||50px||false|false\u00bb custom_margin_last_edited=\u00bbon|desktop\u00bb custom_padding=\u00bb0px||||false|false\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row column_structure=\u00bb1_2,1_2&#8243; make_equal=\u00bbon\u00bb _builder_version=\u00bb4.20.2&#8243; _module_preset=\u00bbdefault\u00bb width=\u00bb90%\u00bb custom_margin=\u00bb||0px||false|false\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_2&#8243; 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_module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_contact_field][et_pb_contact_field field_id=\u00bbMessage\u00bb field_title=\u00bb\u00bfPor qu\u00e9 te interesa PhoneCam?\u00bb fullwidth_field=\u00bbon\u00bb _builder_version=\u00bb4.20.2&#8243; global_colors_info=\u00bb{}\u00bb button_text_size__hover_enabled=\u00bboff\u00bb button_one_text_size__hover_enabled=\u00bboff\u00bb button_two_text_size__hover_enabled=\u00bboff\u00bb button_text_color__hover_enabled=\u00bboff\u00bb button_one_text_color__hover_enabled=\u00bboff\u00bb button_two_text_color__hover_enabled=\u00bboff\u00bb button_border_width__hover_enabled=\u00bboff\u00bb button_one_border_width__hover_enabled=\u00bboff\u00bb button_two_border_width__hover_enabled=\u00bboff\u00bb button_border_color__hover_enabled=\u00bboff\u00bb button_one_border_color__hover_enabled=\u00bboff\u00bb button_two_border_color__hover_enabled=\u00bboff\u00bb button_border_radius__hover_enabled=\u00bboff\u00bb button_one_border_radius__hover_enabled=\u00bboff\u00bb button_two_border_radius__hover_enabled=\u00bboff\u00bb button_letter_spacing__hover_enabled=\u00bboff\u00bb button_one_letter_spacing__hover_enabled=\u00bboff\u00bb button_two_letter_spacing__hover_enabled=\u00bboff\u00bb button_bg_color__hover_enabled=\u00bboff\u00bb button_one_bg_color__hover_enabled=\u00bboff\u00bb button_two_bg_color__hover_enabled=\u00bboff\u00bb][\/et_pb_contact_field][\/et_pb_contact_form][\/et_pb_column][et_pb_column type=\u00bb1_2&#8243; _builder_version=\u00bb4.20.2&#8243; _module_preset=\u00bbdefault\u00bb custom_padding=\u00bb|||100px|false|false\u00bb custom_padding_tablet=\u00bb|||100px|false|false\u00bb custom_padding_phone=\u00bb|||100px|false|false\u00bb custom_padding_last_edited=\u00bbon|desktop\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_image src=\u00bbhttp:\/\/phonecam.ai\/wp-content\/uploads\/2025\/06\/PhoneCam-First-Production-WEB-2358&#215;1499-1.jpg\u00bb title_text=\u00bbPhoneCam-First-Production-WEB-2358&#215;1499&#8243; disabled_on=\u00bbon|on|off\u00bb _builder_version=\u00bb4.20.2&#8243; _module_preset=\u00bbdefault\u00bb module_alignment=\u00bbright\u00bb border_radii=\u00bbon|12px|12px|12px|12px\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_image][et_pb_image src=\u00bbhttp:\/\/phonecam.ai\/wp-content\/uploads\/2024\/02\/PhoneCam-packaging-contents.jpg\u00bb title_text=\u00bbContenido del paquete PhoneCam\u00bb disabled_on=\u00bbon|on|on\u00bb _builder_version=\u00bb4.20.2&#8243; _module_preset=\u00bbdefault\u00bb module_alignment=\u00bbright\u00bb border_radii=\u00bbon|12px|12px|12px|12px\u00bb disabled=\u00bbon\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_3,2_3&#8243; _builder_version=\u00bb4.20.2&#8243; _module_preset=\u00bbdefault\u00bb width=\u00bb90%\u00bb custom_margin=\u00bb0px||||false|false\u00bb custom_padding=\u00bb||||false|false\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_3&#8243; _builder_version=\u00bb4.20.2&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.20.2&#8243; _module_preset=\u00bbdefault\u00bb text_text_color=\u00bb#000000&#8243; link_text_color=\u00bb#8F8F8F\u00bb header_2_text_color=\u00bb#000000&#8243; min_height=\u00bb56.5px\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<h2>Encuentra PhoneCam aqu\u00ed:<\/h2>\n<p>&nbsp;<\/p>\n<p>PhoneCam B.V.<strong><br \/><\/strong>Herenmarkt 93C<br \/>1013 EC Amsterdam<br \/>Pa\u00edses Bajos<br \/><a href=\"tel:+31204922295\">+31 (0)20 49 22 295<\/a><br \/><a href=\"mailto:info@slimdesign.com\">info@phonecam.ai<\/a><\/p>\n<p>&nbsp;<\/p>\n<p><span>Contactos clave:<br \/><\/span><span><\/span><span>Kaspar Scheltema<br \/>Co-Fundador y CEO<br \/><a href=\"tel:+31204922295\">+31 (0)6 10 72 7958<\/a><br \/><a href=\"mailto:w.konings@slimdesign.com\">k.scheltema@phonecam.ai<\/a><\/span><\/p>\n<p><span>Wouter Konings<\/span><br \/><span>Fundador y CTO<\/span><br \/><span><a href=\"tel:+31204922295\">+31 (0)20 49 22 295<\/a><br \/><a href=\"mailto:info@phonecam.ai\">info@phonecam.ai<\/a><br \/><\/span><a href=\"mailto:w.konings@slimdesign.com\"><\/a><span><\/span><\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00bb2_3&#8243; _builder_version=\u00bb4.20.2&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_code _builder_version=\u00bb4.20.2&#8243; _module_preset=\u00bbdefault\u00bb border_radii=\u00bbon|12px|12px|12px|12px\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<div class=\"map-responsive\"><!-- [et_pb_line_break_holder] --><iframe src=\"https:\/\/www.google.com\/maps\/embed?pb=!1m18!1m12!1m3!1d2435.4801791390064!2d4.889272377372277!3d52.37984507202488!2m3!1f0!2f0!3f0!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x47c6096a48a1a9f1%3A0x7bea2b88daa2ebd3!2sPhoneCam!5e0!3m2!1sen!2snl!4v1748353174660!5m2!1sen!2snl\" width=\"600\" height=\"450\" style=\"border:0;\" allowfullscreen=\"\" loading=\"lazy\" referrerpolicy=\"no-referrer-when-downgrade\"><\/iframe><!-- [et_pb_line_break_holder] --><\/div>\n<p>[\/et_pb_code][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_3,2_3&#8243; custom_padding_last_edited=\u00bboff|desktop\u00bb _builder_version=\u00bb4.20.2&#8243; _module_preset=\u00bbdefault\u00bb width=\u00bb90%\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_3&#8243; _builder_version=\u00bb4.20.2&#8243; _module_preset=\u00bbdefault\u00bb custom_padding=\u00bb|100px|||false|false\u00bb custom_padding_tablet=\u00bb|100px|||false|false\u00bb custom_padding_phone=\u00bb|100px|||false|false\u00bb custom_padding_last_edited=\u00bbon|desktop\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_image src=\u00bbhttp:\/\/phonecam.ai\/wp-content\/uploads\/2025\/05\/PhoneCam-app-in-use_web-scaled-1.jpg\u00bb title_text=\u00bbPhoneCam-app-in-use_web-scaled-1&#8243; disabled_on=\u00bbon|on|off\u00bb _builder_version=\u00bb4.20.2&#8243; _module_preset=\u00bbdefault\u00bb module_alignment=\u00bbleft\u00bb border_radii=\u00bbon|12px|12px|12px|12px\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_image][\/et_pb_column][et_pb_column type=\u00bb2_3&#8243; _builder_version=\u00bb4.20.2&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.20.2&#8243; _module_preset=\u00bbdefault\u00bb header_font=\u00bb||||||||\u00bb header_text_align=\u00bbcenter\u00bb header_text_color=\u00bb#000000&#8243; header_3_text_align=\u00bbcenter\u00bb header_3_text_color=\u00bb#FFFFFF\u00bb module_alignment=\u00bbcenter\u00bb custom_margin=\u00bb||0px||false|false\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<h1 style=\"text-align: left;\">Preguntas Frecuentes<\/h1>\n<p>[\/et_pb_text][et_pb_accordion icon_color=\u00bb#000000&#8243; _builder_version=\u00bb4.20.2&#8243; _module_preset=\u00bbdefault\u00bb toggle_text_align=\u00bbleft\u00bb text_orientation=\u00bbleft\u00bb width=\u00bb100%\u00bb module_alignment=\u00bbleft\u00bb hover_enabled=\u00bb0&#8243; border_width_all=\u00bb0px\u00bb global_module=\u00bb2729&#8243; saved_tabs=\u00bball\u00bb global_colors_info=\u00bb{}\u00bb sticky_enabled=\u00bb0&#8243;][et_pb_accordion_item title=\u00bb\u00bfQu\u00e9 es Phonecam?\u00bb open_toggle_text_color=\u00bb#000000&#8243; icon_color=\u00bb#000000&#8243; toggle_icon=\u00bb&#x3b;||divi||400&#8243; _builder_version=\u00bb4.20.2&#8243; _module_preset=\u00bbdefault\u00bb body_text_align=\u00bbleft\u00bb background_color=\u00bbRGBA(255,255,255,0)\u00bb background_enable_color=\u00bbon\u00bb text_orientation=\u00bbleft\u00bb module_alignment=\u00bbleft\u00bb custom_margin=\u00bb||||false|false\u00bb custom_padding=\u00bb|||0px|false|false\u00bb hover_enabled=\u00bb0&#8243; global_colors_info=\u00bb{}\u00bb toggle_level=\u00bbh5&#8243; toggle_text_align=\u00bbleft\u00bb closed_toggle_text_align=\u00bbleft\u00bb open=\u00bbon\u00bb sticky_enabled=\u00bb0&#8243;]<\/p>\n<p>PhoneCam es la primera bodycam ligera, manos libres y asequible dise\u00f1ada espec\u00edficamente para profesionales. Ofrece una soluci\u00f3n completa para la seguridad personal y la asistencia en directo para su equipo. Esta soluci\u00f3n todo en uno incluye una c\u00e1mara corporal, una aplicaci\u00f3n para tel\u00e9fonos inteligentes y una aplicaci\u00f3n web para crear una sala de control.  <\/p>\n<p>PhoneCam supera a las soluciones existentes por ser rentable, compacta, f\u00e1cil de usar y capaz de transmitir en directo. \u00bfTienes alguna pregunta? Cont\u00e1ctanos. <\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00bb\u00bfQui\u00e9n puede beneficiarse de PhoneCam?\u00bb open_toggle_text_color=\u00bb#000000&#8243; icon_color=\u00bb#000000&#8243; toggle_icon=\u00bb&#x3b;||divi||400&#8243; _builder_version=\u00bb4.20.2&#8243; _module_preset=\u00bbdefault\u00bb body_text_align=\u00bbleft\u00bb background_color=\u00bbRGBA(255,255,255,0)\u00bb background_enable_color=\u00bbon\u00bb text_orientation=\u00bbleft\u00bb custom_padding=\u00bb|||0px|false|false\u00bb global_colors_info=\u00bb{}\u00bb toggle_text_align=\u00bbleft\u00bb closed_toggle_text_align=\u00bbleft\u00bb open=\u00bboff\u00bb]<\/p>\n<p>Se ha demostrado que las bodycams ayudan a calmar los conflictos y capturar pruebas vitales, pero hasta ahora eran utilizadas principalmente por las fuerzas del orden.<\/p>\n<p>Ahora, los servicios de seguridad profesionales y los puestos de asistencia remota sobre el terreno pueden equipar a sus equipos con c\u00e1maras corporales para mejorar la seguridad y la eficacia.<\/p>\n<p>En un futuro pr\u00f3ximo, PhoneCam tambi\u00e9n estar\u00e1 disponible para los consumidores, para todos aquellos que deseen una protecci\u00f3n adicional o asistencia remota manos libres.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00bb\u00bfMis datos est\u00e1n seguros con PhoneCam?\u00bb open_toggle_text_color=\u00bb#000000&#8243; icon_color=\u00bb#000000&#8243; toggle_icon=\u00bb&#x3b;||divi||400&#8243; _builder_version=\u00bb4.20.2&#8243; _module_preset=\u00bbdefault\u00bb body_text_align=\u00bbleft\u00bb background_color=\u00bbRGBA(255,255,255,0)\u00bb background_enable_color=\u00bbon\u00bb text_orientation=\u00bbleft\u00bb custom_padding=\u00bb|||0px|false|false\u00bb global_colors_info=\u00bb{}\u00bb toggle_text_align=\u00bbleft\u00bb closed_toggle_text_align=\u00bbleft\u00bb open=\u00bboff\u00bb]<\/p>\n<p>PhoneCam cumple con las normas m\u00e1s estrictas de seguridad de datos. No podemos acceder a tus v\u00eddeos almacenados, y los datos se guardan localmente en servidores de EE. UU. y la UE o en tu propio servidor seguro. <\/p>\n<p>El operador de la sala de control supervisa las transmisiones de v\u00eddeo en directo. En caso de incidente, el operador puede iniciar la grabaci\u00f3n. Todas las grabaciones se almacenan de forma segura con cifrado y solo est\u00e1n disponibles para su transmisi\u00f3n; no se pueden descargar a un ordenador personal ni a un tel\u00e9fono.  <\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00bb\u00bfC\u00f3mo gestiona PhoneCam mi privacidad?\u00bb open_toggle_text_color=\u00bb#000000&#8243; icon_color=\u00bb#000000&#8243; toggle_icon=\u00bb&#x3b;||divi||400&#8243; _builder_version=\u00bb4.20.2&#8243; _module_preset=\u00bbdefault\u00bb body_text_align=\u00bbleft\u00bb background_color=\u00bbRGBA(255,255,255,0)\u00bb background_enable_color=\u00bbon\u00bb text_orientation=\u00bbleft\u00bb custom_padding=\u00bb|||0px|false|false\u00bb global_colors_info=\u00bb{}\u00bb toggle_text_align=\u00bbleft\u00bb closed_toggle_text_align=\u00bbleft\u00bb open=\u00bboff\u00bb]<\/p>\n<p>PhoneCam solo graba cuando lo activa el operador de su sala de control. Cumplimos con los m\u00e1s altos est\u00e1ndares de seguridad de datos. Sus v\u00eddeos almacenados son totalmente privados y no podemos acceder a ellos. Los datos se almacenan localmente en servidores seguros en EE. UU. y la UE, o en su propio servidor privado.   <\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00bb\u00bfPor qu\u00e9 PhoneCam es tan asequible?\u00bb open_toggle_text_color=\u00bb#000000&#8243; icon_color=\u00bb#000000&#8243; toggle_icon=\u00bb&#x3b;||divi||400&#8243; _builder_version=\u00bb4.20.2&#8243; _module_preset=\u00bbdefault\u00bb body_text_align=\u00bbleft\u00bb background_color=\u00bbRGBA(255,255,255,0)\u00bb background_enable_color=\u00bbon\u00bb text_orientation=\u00bbleft\u00bb custom_padding=\u00bb|||0px|false|false\u00bb global_colors_info=\u00bb{}\u00bb toggle_text_align=\u00bbleft\u00bb closed_toggle_text_align=\u00bbleft\u00bb open=\u00bboff\u00bb]<\/p>\n<p>Aprovechamos las funciones avanzadas del smartphone para que PhoneCam sea inteligente, compacta y asequible. Al utilizar la bater\u00eda del tel\u00e9fono, eliminamos la necesidad de bater\u00edas voluminosas y pesadas en la propia bodycam. Adem\u00e1s, hemos optimizado la c\u00e1mara para que sea energ\u00e9ticamente eficiente y permita la transmisi\u00f3n en directo con audio bidireccional.  <\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00bb\u00bfQu\u00e9 pasa si la c\u00e1mara no funciona bien o tiene problemas t\u00e9cnicos?\u00bb open_toggle_text_color=\u00bb#000000&#8243; icon_color=\u00bb#000000&#8243; toggle_icon=\u00bb&#x3b;||divi||400&#8243; _builder_version=\u00bb4.20.2&#8243; _module_preset=\u00bbdefault\u00bb body_text_align=\u00bbleft\u00bb background_color=\u00bbRGBA(255,255,255,0)\u00bb background_enable_color=\u00bbon\u00bb text_orientation=\u00bbleft\u00bb custom_padding=\u00bb|||0px|false|false\u00bb global_colors_info=\u00bb{}\u00bb toggle_text_align=\u00bbleft\u00bb closed_toggle_text_align=\u00bbleft\u00bb open=\u00bboff\u00bb]<\/p>\n<p>Nuestros productos PhoneCam tienen una garant\u00eda de un a\u00f1o cuando se utilizan en condiciones normales. Si tiene alg\u00fan problema t\u00e9cnico con nuestro software o nuestras bodycams, env\u00edenos un correo electr\u00f3nico para obtener asistencia. <\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00bb\u00bfQu\u00e9 ocurre si no tengo conexi\u00f3n a Internet?\u00bb open_toggle_text_color=\u00bb#000000&#8243; icon_color=\u00bb#000000&#8243; toggle_icon=\u00bb&#x3b;||divi||400&#8243; _builder_version=\u00bb4.20.2&#8243; _module_preset=\u00bbdefault\u00bb body_text_align=\u00bbleft\u00bb background_color=\u00bbRGBA(255,255,255,0)\u00bb background_enable_color=\u00bbon\u00bb text_orientation=\u00bbleft\u00bb custom_padding=\u00bb|||0px|false|false\u00bb global_colors_info=\u00bb{}\u00bb toggle_text_align=\u00bbleft\u00bb closed_toggle_text_align=\u00bbleft\u00bb open=\u00bboff\u00bb]<\/p>\n<p>Si se pierde la conexi\u00f3n Wi-Fi o 4G\/5G, los datos de v\u00eddeo y ubicaci\u00f3n en tiempo real dejar\u00e1n de estar disponibles; el mapa conservar\u00e1 su \u00faltima ubicaci\u00f3n conocida. 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Esto le permite soportar lluvias intensas y la entrada de polvo. <\/p>\n<p>IP65 significa que un producto o accesorio es herm\u00e9tico al polvo y est\u00e1 protegido contra chorros de agua. Esto significa que es resistente al polvo y al agua, pero no a la inmersi\u00f3n en agua. 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