Privacy policy

Clear, simple, and secure. Discover how we manage your personal data.

Effective Date: July 1, 2025
Last Updated: July 24, 2025 

PhoneCam Pro (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, store, and protect your information when you use the PhoneCam Pro WebApp and Android App (together, the “Services”).

  1. Information We Collect

We collect the following types of information:

  • Company name and address
  • Phone number
  • Email address (contact person)
  • Real-time GPS location (if enabled)
  • Audio recordings (if enabled)
  • Video recordings (if enabled)
  • Live streaming (if enabled)
  • Timestamps of calls

App Permissions (upon installation)

  • Camera access
  • Microphone access
  • Location access

Note: In most cases, your organization acts as the Data Controller, and we act as the Data Processor under applicable data protection laws.

 

  1. Why We Collect Your Data

We process your data based on the following legal basis:

  • Consent (e.g., for camera and location usage)
  • Contractual necessity (e.g., to provide our services)
  • Legal obligations (e.g., to comply with applicable laws)
  • Legitimate interests (e.g., to improve service functionality and safety)

We use the data to:

  • Provide and operate the PhoneCam Pro services
  • Enable real-time communication (audio/video)
  • Monitor location for safety or coordination purposes
  • Maintain security and prevent unauthorised use
  • Comply with legal and regulatory obligations
  1. Who We Share Data With

We do not sell your data.

We may share data with the following service providers:

All third-party providers are contractually obligated to handle your data securely and in compliance with applicable data protection laws.

  1. Data Storage and Security
  • Data is stored on secure, encrypted servers on Goolge Cloud in Europe (or another region of choice).
  • We implement role-based access control, authentication, and encryption to safeguard data.
  • Only authorized personnel can access sensitive data.
  • Data retention: Companies can keep the data as long as needed for its intended purpose or as required by law.
  • In the unlikely event of a data breach, we will notify affected users and relevant authorities as required by law.

You have the right to file a complaint with your local Data Protection Authority if you are not satisfied with our handling of your data. To exercise these rights, please contact us at: info@phonecam.ai

  1. International Data Transfers

If you are located outside the country where our servers are hosted, your data may be transferred and processed across international borders.

  1. Managing Permissions

You can manage app permissions through:

  • Android device settings
  • Control Room application settings

Please note: Disabling permissions (e.g., camera, microphone, or location) may limit or disable certain app functionalities.

  1. Children’s Privacy

PhoneCam Pro is not intended for children under the age of 16.

  1. Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted on our website and/or within the app. Continued use of the app after updates means you accept the new terms.

  1. Contact Us

If you have questions or complaints about this policy or your personal data, please feel free to contact us.